All lessons › Level 3: Emails & look-alikes

Hurry and fear are warning signs

Fake emails say "within 24 hours", "account suspended", "payment failed" or "legal action" so you act fast.
Real companies give you time and do not threaten you.
When you feel rushed, stop. Open the official app or website yourself and check there.

RememberFeeling rushed? Stop.

Example from the test

Customs fee: your parcel is on hold

Dear customer,
Your parcel is held at customs. Pay a fee of €1.99 within 48 hours or it will be destroyed.
Pay €1.99
DHL Express

Answer: Scam. The address ends in dhl-parcel-customs.info, not dhl.com or dhl.de. A small fee with a deadline is a trick to steal your card details.

Your payment failed. Update your card within 12 hours to avoid suspension: http://netflix-billing-update.com

Answer: Scam. The link is not netflix.com and the message rushes you. Check your payment in the Netflix app instead.